The problem we face here is that different people prefer different aspects of the game. It's really difficult to find an optimal solution.
For example, although I am not a total fan of grind, I prefer having advantages after playing a game for a long time. If it's more arcadey, and I don't see any progress apart from my personal skill increase, the game will have no long term motivation for me. I guess it's because I think that a game should not only be based on player skill. So here I disagree with Teeth. On the other hand I do agree with him that the entire heirloom situation in its current state is rather bad.
One solution I really liked were the "tradeoff"-looms. You give up speed for damage and vice versa. I don't think that this is not enough of a bonus for having retired, because it allows you to customize you build even further, and allows some insane builds eventually.
And this is a possible downside of the system as well. What happens if you take the weapon with the highest attribute value in the game, and push this value even further? Like maximizing the damage on the deadliest axe, or the speed on the fastest sword? Could this break balance? This should be checked. If it does, what is the solution? Limiting the stat raise to some certain values? E.g. speed 100 for every weapon below? This could lead to all looms becoming more similar at +3.
And how about another approach to looms?
What about that heirloom model project? I never used it, so I am not up to date, but I recall having read that it died. I think it would be nice to implement it into the game. I know that every user can customize his texture at his end of the connection, but still I think knowing that everybody who didn't mod anything (which should be the majority) will see your new fancy weapon, is motivation enough.
You can go even further and implement new armours and weapons which are only buyable by loom points (and "soulbound" - not tradeable
). Those items should NOT be top tier, but high or mid tear and perhaps close some (deliberately placed) gaps. That way you have a certain weapon which is not stronger than others, but suits a certain playstyle the best. Or armour which looks really unique.
I think it would be a huge motivation to aquire those items, but it wouldn't break balance at all.
The important thing is, that "removing heirlooms" in their current state doesn't have to mean a mass GTX of old players. If they keep their loom points, and are allowed to spend them in the new heirloom system, only few will quit. Maybe the new looms don't give you as much power as the old ones did, but relatively to the other players with less loom points your advantage stays.