Well, it's not that easy. Personally, I think Chris Roberts really wants to make the best space combat game ever. However, he hasn't made anything in a long while, and I'm not sure if he can really pull it off. Also, it seems some of their decisions are a bit strange, e.g. focusing on facial animations and dynamic character animations is not something I would give priority in a space sim game. And last but not least, the time and budget they allocate for their ships seems...excessive. Sure, they look great, but they don't look several-man-years great. But hey, it seems to work, you have to give him that. Making 30+ millions by selling a dream certainly makes him an exceptional being.
All that said I still hope for the best, and not only because I already paid him money. We need a good new space game.