So I changed my character's face and banner, and when I try to join games now, he's gone from lvl 26 to lvl 0. Is character appearance now linked to the actual toon in some mysterious way? I'm 100% certain that I was able to change physical appearance and banner pre-patch.
i had the same problem, i went from male to female, and had 0 stats and no eq, a day later i changed back to male and had everything back, changed back to female and everything was gone
if you changed the sex of your char just change it back
PTX i didnt change my char name at all, all i did was as i wrote above - i wanted some funky anime hair but it all went wong!