I think the renaming option has few flaws.
1) When it says name is available, and yet it never gets accepted.
Why is this?
I tried to rename my character Sus_The_Armored_Tusk to Sus for 8 times, only to realise Sus probably doesn't get accepted.. The_Armored_Tusk was my clan part.
For a fee of 1,000 gold you can fix typos or add a clan tag. Full name changes are only allowed when retiring. All requests are manually reviewed so it might take a while until it is accepted.
After that, I changed my name to Susk and it got accepted almost right away.
If 3 letter names are too short, it should say so.
I remind you, it said the name Sus was available.
2) When your name change gets rejected, you never get the reason why on the website.
This is what bother me the most. I don't know how hard it would be for the admins to have, well, let's say a little list which they click the reason, like "Racist", "Changes too much", "Too short" etc. and it then shows when you go to check your name change again if it got rejected. I know names like "White Power" and such are automatically rejected, but what's wrong with Sus?
Edit: admins wouldn't have to WRITE anything, just SELECT an option, like "Racist" or "Changes too much", so it wouldn't take their time.
3) People should give a reason why they're changing, like "adding 'the_lazy' to my name", "misspell" or "clan tag". This would make the admins job easier, so they know why you are changing.