Problem with name changing

[Aulisia]

I requested 2 times for a name change and paid the 2.000 gold but after some hours the request is gone and my char's name not changed. Maybe it is not an appropriate name or sth? And before you ask, yes the name is available or so it says.

My char M_Random_Throwarsz
Name requested Thracian_Peltast

Sorry if this is the wrong part of the forums to post such things

[Bifi]

Full name changes are not allowed.

You have to retire if you want a full name change

[Aulisia]

oh ok i forgot that