Author Topic: Incorrect Authorization Key and Unable to connect EU/NA  (Read 941 times)

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Offline Varadin

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Incorrect Authorization Key and Unable to connect EU/NA
« on: July 09, 2013, 10:55:12 pm »
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Hello guys

I know this is probably like tenth topic about this thing but i was just curios since devs just say "its not  us it's taleworlds server"... Ok lets say it is , tough i personally don't agree with that but ok.

Can devs explain me than why do we get those message errors ONLY on Eu_3 never on NA_3 , also why do we easily without problem can join smaller strat battles on EU_3 but when there is like army of over 1000+ error messages are MUST.

Also why do we in 99% times have to rejoin NA_3 when strategus battles starts beacuse of bug that says that we ran out of equipment , and when we rejoin the problem is fixed.

Edit: Why does when getting those error messages we have to exit game and start it without wse2 join server successfully and exit it again to turn wse2 and than we MIGHT get into the strat battle (that only fixes problem occisionaly not always) , so my what is this about ?


Thanks and im waiting for reasonable answer
« Last Edit: July 09, 2013, 11:00:03 pm by Waradin »
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Offline Varadin

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #1 on: July 11, 2013, 11:09:21 am »
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bump
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Offline Mlekce

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #2 on: July 11, 2013, 09:45:57 pm »
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i have that problem too.

Offline Konrax

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #3 on: July 11, 2013, 10:57:53 pm »
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Here is my fix, confirmed by others also and by myself on 3 occasions:

You need to perform something called a "cold boot".

Basically you need to shut your computer off completely, let it sit for 2 minutes (cutting power supply is ideal) and then start your pc back up.

This does a wide range of things on a technical level, but a normal "restart" does not fix the issue.

Test it out, if it works please post that it does work. This way if it is confirmed a few more times by others we can make it a sticky thread.

Thanks

Offline Vovka

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #4 on: July 12, 2013, 07:36:09 am »
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Here is my fix, confirmed by others also and by myself on 3 occasions:

You need to perform something called a "cold boot".

Basically you need to shut your computer off completely, let it sit for 2 minutes (cutting power supply is ideal) and then start your pc back up.

This does a wide range of things on a technical level, but a normal "restart" does not fix the issue.

Test it out, if it works please post that it does work. This way if it is confirmed a few more times by others we can make it a sticky thread.

Thanks

do u have dinamic or static ip?
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Offline Konrax

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #5 on: July 12, 2013, 06:11:28 pm »
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It's dynamic but please note I am not resetting my router and modem also, just the pc.

Offline Winterly

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #6 on: July 12, 2013, 06:50:16 pm »
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I've never experienced getting incorrect auth key during EU strat battles (although I have when just playing NA1). In any case, just yesterday I got the "unable to connect to server". To fix this, I had to close the game along with Steam, and this allowed me to reconnect to EU3 (without needing to turn off WSE2). As for Incorrect Auth Key, I've never been able to fix it with cold boots. I do find it interesting that turning off WSE2 will allow you to rejoin. Hope a dev can enlighten us.
« Last Edit: July 13, 2013, 06:29:57 pm by Winterly »
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Offline karasu

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #7 on: July 12, 2013, 07:48:45 pm »
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I get them on every server.

Offline brockssn

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #8 on: July 12, 2013, 07:53:14 pm »
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this is getting to be BS. this is happening multiple times every week now. Wish we could make something that would bypass this

Offline Varadin

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #9 on: July 12, 2013, 09:17:10 pm »
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Im still waiting for answer from devs on my questions on the top.
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Offline Alec

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #10 on: July 13, 2013, 05:27:57 pm »
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u cant really fix or bypass it. it has something to do with TW master server. only thing that might help is changing dynamic IP so TW gives u a new key.
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Offline brockssn

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #11 on: July 15, 2013, 06:45:08 pm »
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u cant really fix or bypass it. it has something to do with TW master server. only thing that might help is changing dynamic IP so TW gives u a new key.

how can it if I can join native servers??

Offline Seastalker

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Re: Incorrect Authorization Key and Unable to connect EU/NA
« Reply #12 on: July 16, 2013, 09:03:57 pm »
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I got this error again today and managed to solve it by running "cmd" in windows, and entering the following commands:

ipconfig /release
ipconfig /renew
ipconfig /flushdns

Just leaving this here in case it helps someone else with such a problem.