Yeah Sandy we know that pain. Everyone wants to be a general regardless if they are in the faction leading the fight or not. Causes confusion overall. We can not do the priority speaker or mute everyone thing it seems even tho sometimes I wish we did.
Yeah, as someone who has fought for just about everyone at one point or another, to me the commanding of the battles has a lot more to do with winning than necessarily the merc skill level.
To make it more specific with say FCC, when Bale is there, the battles go better. Bale does a better job at keeping the melee in some organized fashion. In one of the recent field battles where Bale was bound at an enemy forward spawn, no one was really there to get melee organized and subsequently we were all over the place and losing more tickets then we should have.
Occitan is another good example when they have like Arowaine and Bonsai(I think it was, could have been Inglorious) leading. Everything is mostly in order with the occasional 2H hero running off.