because he got mad being ignored after bringing this up over and over although we were aware of his concerns.
So you admit ignoring him but are then surprised when he takes matters into his own hands to get your attention? You probably didn't quite mean what you wrote but on the other hand, there is usually a lack of information coming from devs on other issues, so who knows
Fixing mechanics that make this a problem in the first place for example would be a way better option to spend that time on to be honest but this is all about the hate.
This bit is what I don't understand. If fixing mechanics is the devs aim then;
1) Why haven't you guys just announced that you will not be looking into individual cases and are instead looking to solve the problem through game mechanics? This doesn't stop you guys randomly banning all the individual cases you find, but it might have stopped Nocti pestering you every 5 mins.
2) If you are indeed looking to solve the problem through game mechanics then why is Strat, after 3 versions, still based on a money generation system that actually encourages inactivity and dual accounts?
3) Why do devs constantly appear to ignore the numerous ideas posted that would help combat this issue? Even just a simple, "nice idea - we'll give it some thought" would be nice. Or a "we think that has too many loop holes to implement" statement. This goes for other ideas too.
Personally I think the devs need a community liaison person or two. People that know the overall aim of Strat and the upcoming changes that can highlight and give input to the good ideas whilst shutting down the ideas that are barking up the wrong tree and never going to happen. There's plenty of rational, non-troll people that would love to help with Strat but have no coding skills. Any of them would be good for this.