Hello, I'm posting on the behalf of Imperial_Guard_Tai_Feng.
Apparently he logged into game this morning to find himself banned from all the EU servers. Firstly, I do not know him personally so I cannot vouch for him, and I have never used the forums before but I thought I would be helpful (So I'm not sure if this post is entirely allowed, so please forgive my ignorance.) From what I have gathered he is very surprised by this.
All he is asking for is for a reason for his ban to be given.
Regards and apologies for any forum doctrines not met.