Author Topic: IMPORTANT : Read this if you are having problems with your game / cd key  (Read 1654 times)

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Offline Panos_

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We recently shut off a load of keys that were listed as refunded keys on Steam.

We have had reports of these keys being sold on non-trusted retailers. The best thing to do would be to send your key to https://www.taleworlds.com/en/Home/Support where you can get help.

As always, we recommend only buying from trusted retailers as we cannot guarantee the nature of certain other keys.


http://forums.taleworlds.com/index.php/topic,332872.0.html


My suggestion is go and use the support form, and ask for a new cd key.

Thats what I`ll do.


https://www.taleworlds.com/en/Home/Support

« Last Edit: June 03, 2015, 07:45:30 pm by Panos_the_Bear »
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Offline W0LF

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Re: If you are having problems with your serial number then read this
« Reply #1 on: June 03, 2015, 01:40:29 pm »
+2
Thanks will do man!

Edit: sent in a ticket waiting on response
« Last Edit: June 03, 2015, 01:46:00 pm by W0LF »

Offline Panos_

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Re: If you are having problems with your serial number then read this
« Reply #2 on: June 03, 2015, 01:42:34 pm »
+2
Thanks will do man!

No worries man!
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Offline Switchtense

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Re: If you are having problems with your serial number then read this
« Reply #3 on: June 03, 2015, 01:54:17 pm »
+3
Move to announcements maybe? Seems like loads of cRPG players are having this issue, and we would not want this thread to disappear in the depths of the forums, would we?
For all the non-believers, look no further than this thread for proof that while strat battles are won/lost in NA3/EU3, strat wars are won and lost on the forums.
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Offline W0LF

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Re: If you are having problems with your serial number then read this
« Reply #4 on: June 03, 2015, 01:55:18 pm »
+2
Would be helpful probably.

Offline Eugen

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Re: If you are having problems with your serial number then read this
« Reply #5 on: June 03, 2015, 03:21:43 pm »
0
I get this message since 1st of June.

"This character belongs to someone else"

I had a Warband installed from TalesWorld.

On 1st of June I bought the Napoleonic Wars DLC on steam and had to buy the Vanilla Warband again, this time on Steam to make the mod work. So I did. Now I have two copies of Warband and the C-rpg Launcher asks me at start-up wich copy it shuld start.

Still neither on my old Warband from TW nor on my new Warband from steam I can access c-rpg servers and get above message.

Sad.

any idea?
Pls.


« Last Edit: June 03, 2015, 05:41:34 pm by Eugen »
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Offline W0LF

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Re: If you are having problems with your serial number then read this
« Reply #6 on: June 03, 2015, 06:57:10 pm »
0
When you launch through steam it replaces your normal key with the key you got with steam. You have to change it to the key you were using originally. Every time you launch it with steam it will do this dont forget.

Offline Panos_

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Re: If you are having problems with your serial number then read this
« Reply #7 on: June 03, 2015, 07:46:31 pm »
+1
Move to announcements maybe? Seems like loads of cRPG players are having this issue, and we would not want this thread to disappear in the depths of the forums, would we?
I made the title a tad more official
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Offline Eugen

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Thank you WOLF!

Steam, funny little platform, aint it?!
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Offline W0LF

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+1
Thank you WOLF!

Steam, funny little platform, aint it?!
Same thing happened to me once. Always happy to help!

Offline Panos_

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+1
bumping for attention!
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Offline W0LF

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+1
Still no response from tw for my ticket.

Offline Panos_

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+1
Still no response from tw for my ticket.

same here.

Try contacting the seller of your key.
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Offline Panos_

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+1
Double posting for the good cause.


Send a detailed email to the seller of your key, explaining what happened (also include a couple of pictures with your problem)

And ask them for a new cd key, I bought my key from gameholds.com, and I sent them an email explaining my problem, and now they will cross check it themselves, and if what I say it`s true, they will give me a new one!


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Offline W0LF

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+1
Tw support hasnt answered after 2 days... But the people i bought a key from answer in 1 hr and now i have a new key. Gg tw