I think overall people here are pretty helpful to newbs, the issue is that M&B is already one of the deepest action games out there, and c-rpg adds another layer of complexity. Thousands of players have been able to get past noob stages of this game out but you can't expect it of everyone especially if the guy can't figure out how to get on the beginners help forum section where people are pretty willing to reply to even silly newb questions in a polite and informative way. Some people just aren't cut out for this game which in many ways is a pretty expert level game, and they should just stick to CoD and World of Warcraft if they aren't able to accept more challenge.
Not trying to sound like some arrogant elitest here, but it's just a fact that this is a difficult game compared to a lot of others and plenty of people just can't handle it no matter how much you try and help them out.
