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It means that your character is binded to another cd-key that the one you use.Did you change your cd-key?
Yeah you must instal the one with the good cd-key.If you still have problem try to reach an admin on IRC, admin can give you the cd-key related to your char.
where can I find an administrator on IRC?
http://webchat.quakenet.org/?channels=mount%26blade-crpg