Your name does not appear to be on the EU ban list, that does not mean to say that you're not globally banned for some other reason.
I shall make some inquiries and in the meantime leave this thread open for another, more powerful admin to part with their knowledge.
I have asked someone with global ban rights to check whether or not you're in the global ban list, you are not, it appears that you are not banned at all and your problem is something else entirely.
It would suggest to me that you may not be using the cRPG client or have it up to date. Could you post the method you log in with?
Thanks,
Tenne.