Error: Destrier In Website Inventory But Not In Game Inventory

[Rheinhardt]

My well-bred destrier is in my C-RPG website inventory but not my in-game inventory.

Relevant information:

The character is Rheinhardt_von_Eisel.
I have had the item in my possession for months.
In my inventory it is the one item without a 'sell' button, but as my only heirloom I suspect that is normal.
This problem persists across servers, be it NA, EU, or any game mode.
I have sufficient riding skill to ride the horse.
The horse is not damaged.
I have, although I never purchased such, a 'tattered padded armor' or some such armor in my in-game inventory.
The 'tattered padded armor' is not in my website inventory.

I suspect my inventory was somehow corrupted and request it be looked at if I cannot solve this through other means.

[Akynos]

perhaps you are having the same issue as me. I have a +3 bardiche on the website yet i dont have it in game. Instead I have a crappy +3 long axe.I already posted a topic on it.

[Rheinhardt]

I assigned the horse in my presets and now it shows up. I suggest you try the same. If that works for you too, we can flag this as a workaround.

[Akynos]

Indeed, it seems to have worked, but that is not a way to resolve the problems, it may only be a temporary solution.I will still try to get the devs
to fix it.

[korppis]

I had the same problem with armors. It turned out that I had too many items, and after selling some junk (anything at all, weps, ladders etc) the other stuff started showing up in game. I suppose there's a limit on items that spawn there.

[Rhekimos]

I also occasionally have randomly changed looms. A +3 German Poleaxe can turn into a +3 Poleaxe. Or a +3 Great Long Axe can turn into a +3 Swiss Halberd.

It's always correct in the website, but in-game inventory can have something else.