Cannot Login

[djsnipy]

Im trying to log in and it wants to convert my characters into an account, and ive already done this, when i add in the info it says account already exists so then i cannot proceed. I already have an account T_T.

[Harald]

Login with the account, char logins don't work anymore.

[Mulyan]

I have the same problem, but I used my character name for my account, I think. I tried to recover password with the two tips explained in the "I forgot my password" window, but it doesn't work.

For the 2nd solution I've the message "Cannot login to website account. You should start over."

I also removed cookies.

Actually, I think my password just disapeared or maybe it's the x5 wrong password, as I tried to connect from an other computer without success

[Mulyan]

Okey I think someone re-enabled my account, because I just succeed this time to reconnect with the password recovery

[Risbosix]

I got he issue, my account name is Pecores_Boris_Le_Hachoir

[Holm]

same problem here tried everything, account name Holm

[Harald]

Use the password recovery to get your account name + new password.

[ponyboy]

Ive been having the same problem trying to log in.  Ive tried the password recovery, but that login information won't work either =/.

[ponyboy]

bump : /

[Duckzern]

Same here, I can't login, and I've tried to change my password and I got this message: "Cannot login to website account. You should start over."

[shadowaz]

Can't log in this evening... hmm....

Edit: whoops... wrong account name (herp derp)

[ponyboy]

bumppump..

[Harald]

So the password recovery does not work for you? Also be aware that it will block any login for 15 minutes if you failed 5 times - even when you reset the password you still need to wait those 15 minutes.