Messed up on the account setup system, stuck on "Greece" site account.

[KolovratRu]

Hey,

I was kinda confused about the linking between the site account and the in-game character. I hadn't set up properly, and now the desired account name is taken by an account I can no longer access. When I request a new password, my account name is shown as "Greece" and not "Xanvir". How can I move my in-game char (Xanvir) to my site account, Xanvir? Is that possible?

[Uther Pendragon]

From what I've checked, everything seems to be in order?

This account (KolovratRu) is tied your Greece account name, and Xanvir is also tied to this account. There is no account called Xanvir, neither by account name or by forum name.