Account problems

[Broc]

So I recently tried to start playing again, but I found that I already have a main on my serial number, but I can't remember the password to delete it and make a new one.
So I go on an official server to reset my password, initially, I accidentally try to do it on a non official server, but text popped up to tell me this.
And when I went on the official server to get my new password, I get it, but when I try to login with it I get red text over the login boxes saying: "Invalid login or 5x wrong login."
(Without quotation marks)
When I try to login on an alt, I get the very same error, even though I know the password is correct, because I changed a few minutes ago because I thought I could change the pass on my alt and it would work to delete my main.

[Harald]

Your IP is probably blocked because of too many failed attempts and you need to wait 15 min.

[Broc]

Are you sure? I haven't had any failed attempts at all except when I tried to delete my main with the resetted password of my alt.

[Harald]

If you are sure the password is correct, yes. Just wait 15 min before you try again.

[Broc]

I just tried it and same thing, I'll try again after 15 mins.

[Broc]

Just tried it again with both accounts and it didn't work.

[Mlekce]

Someone is using your key,and he is trying to get his acc back,same as you. Say goodbye to your key.

[Mlekce]

here is the tip for you. Go in game,press this buttons q,m,p and then y. this will resset your password adn get u new one.

[Broc]

I've always had this key.. How can someone be using it?

[Broc]

I have changed the password one my main and tried to login with it but I still get the same error, is my IP permanently tagged as trying to hack into my own account?

[Meow]

Solved via IRC

[Broc]

Indeed, thanks again :p