cRPG

Off Topic => General Off Topic => Topic started by: Christo on June 10, 2015, 07:48:12 pm

Title: Router issue
Post by: Christo on June 10, 2015, 07:48:12 pm
So yeah, I got this problem with my cisco that I just couldn't solve, wired connections don't work neither on my laptop or my PC, I can't open anything or access the router admin page (192.168.1.1), or ping said address when I'm wired to it.
(pinging 192.168.1.1 when wired gives timeout or host unreachable, while wireless pinging works, I gave up on this)

Currently I'm using wireless on the laptop, it's working just fine.

But since it's only me using the bloody network in the first place, and I want to access web on my PC, I decided to plug it in directly through the modem to my computer, but it says that the cable is not plugged in, and I don't get a PC/Activity light, only with the router I get it operational.

It's a motorola surfboard modem, not that it matters.

I remember years ago when the router was added I noted what to do, but I forgot so I thought I may ask here:

Is there anything specific you need to do when removing a router device and you want to move back directly to your cable modem?
I guess it needs to 're-find' the PC physically, because now it defaults to my cisco, but turning it off and on did jack shit.

The router is pretty much pointless for me right now, so it would be a good riddance either way.
Title: Re: Router issue
Post by: Vibe on June 10, 2015, 07:51:51 pm
So there's not even a PC connection light on your modem? Are you sure the cable is fine? Try with a spare cable, some wires might be fucked if nothing is showing, or it might be your network card. Otherwise, do you have an ip address entered in your network settings, or is it set to get it automatically:
win key+R, enter 'ncpa.cpl', check local area connection properties, ipv4
Title: Re: Router issue
Post by: Christo on June 10, 2015, 07:55:29 pm
tried with all kinds of fucking cables the last days, nothing worked.

the same cable makes the router work, so I think it only sees the MAC address of the router and blocks my laptop and computer from direct access to the modem.

they are set on automatic IP, with DHCP and all that shit.
Title: Re: Router issue
Post by: Vibe on June 10, 2015, 08:03:00 pm
So router works with modem, but both your laptop and pc don't work directly on modem? Or is it just one that doesn't work directly to modem?
Title: Re: Router issue
Post by: Christo on June 10, 2015, 08:07:15 pm
Both the laptop and computer give the same results, cable not plugged in.

I think these modems can only remember ONE device, right? So currently it thinks my router as the primary device to use, but I want my computer to be that.

I don't really think the Network Card of both laptop/pc died, that is just very unlikely.

I have seen routers die the other way around, you could access and ping it wired but not wireless no matter what you try, so I think it broke, and I want to move on without it :D
Title: Re: Router issue
Post by: Christo on June 10, 2015, 08:07:53 pm
meant router as primary device*
Title: Re: Router issue
Post by: Vibe on June 10, 2015, 08:09:21 pm
I take it you tried to reset the modem already? Some modems can only remember one machine, yeah. If resetting didn't work, you might have to call your ISP to tell them you have a new MAC address connected to your modem, and they should set it up for you.
Title: Re: Router issue
Post by: Christo on June 10, 2015, 08:11:09 pm
Thing doesn't even have a reset button.

All I did was take the plug out and back in after a minute or so.
Title: Re: Router issue
Post by: Christo on June 10, 2015, 08:25:12 pm
Huh, I found how to access the modem web interface, interesting.

it looks like this
visitors can't see pics , please register or login


Yeah as I thought, it only has two MAC addresses shown under 'addresses', its own, and the router's.

so I might have to factory default it from there, or something.
Title: Re: Router issue
Post by: [ptx] on June 10, 2015, 08:36:48 pm
Have you tried all the ports on the modem? If it's provided by your ISP, might be that some of the ports are disabled, ISPs tend to do that, because they usually also only provide you with only one or two IP addresses.
Title: Re: Router issue
Post by: Lars on June 10, 2015, 08:48:06 pm
Quote from: Christo on June 10, 2015, 08:11:09 pm
Thing doesn't even have a reset button.

All I did was take the plug out and back in after a minute or so.


Some modems have a quite "hidden" reset button, it can look  like this
(click to show/hide)

My old modem reset button was "internal", you had to use a pen or a toothpick to press it and hold the button for like 10-20 seconds, and then the modem resetted  to factory default settings.
Title: Re: Router issue
Post by: Christo on June 10, 2015, 08:49:15 pm
Huh.

I tried the factory reset and there is still no change, it only sees my router as the default device, no activity light otherwise.

seriously :D

Guess I'll have to call the ISP then tomorrow, what a joke.
Title: Re: Router issue
Post by: Lars on June 10, 2015, 09:02:10 pm
Quote from: Christo on June 10, 2015, 08:49:15 pm
Huh.

I tried the factory reset and there is still no change, it only sees my router as the default device, no activity light otherwise.

seriously :D

Guess I'll have to call the ISP then tomorrow, what a joke.

Have you tried resetting like this? Assuming your modem  has that button 
(click to show/hide)

Title: Re: Router issue
Post by: Christo on June 10, 2015, 09:05:19 pm
It doesn't have any buttons on the outside or the inside, you can only restart/reset by powercycling or from the interface, it did nothing at all so I guess I'll have to beg to my ISP whenever I want to change a device..

..in 2015.

Dear fucking god
Title: Re: Router issue
Post by: Casul on June 10, 2015, 10:56:04 pm
Quote from: Christo on June 10, 2015, 09:05:19 pm
It doesn't have any buttons on the outside or the inside, you can only restart/reset by powercycling or from the interface, it did nothing at all so I guess I'll have to beg to my ISP whenever I want to change a device..


I do have a motorola myself.


Hardcore reset:

 - Press the factory reset button at least 30 secs, yes really....  (optional, only if it has a reset button :D )
- unplug power cable from modem and router
- wait 30 secs
- connect power cable again
- wait until all lights are on ("power", "send" and "online" at least, dunno which version you have but I do have them)
- 192.168.100.1 now, then go to the internal configuration utility, there should be also a "Reset to default" button.

In case your browser is unable to display the page, try to connect the modem directly through the ethernet port with the laptop.
This should actually work, otherwise there must be definitely a provider problem...


I guess you did all of that already but there is nothing more you can do if it really doesnt work, so ye... call the support
Title: Re: Router issue
Post by: Vibe on June 10, 2015, 11:06:00 pm
Resets don't help if ISP controls which MAC can connect to the modem. Just call them.
Title: Re: Router issue
Post by: Vovka on June 10, 2015, 11:40:21 pm
or clone mac to modem u nub!
Title: Re: Router issue
Post by: Christo on June 10, 2015, 11:45:15 pm
Quote from: Vovka on June 10, 2015, 11:40:21 pm
or clone mac to modem u nub!

I might try that, you sneaky Ivan.

.. if i could

:D
Title: Re: Router issue
Post by: Christo on June 10, 2015, 11:50:55 pm
Quote from: Vibe on June 10, 2015, 11:06:00 pm
Resets don't help if ISP controls which MAC can connect to the modem. Just call them.

I read it on a forum and it was exactly about my ISP that somebody couldn't hook up a router the same way I can't connect to the modem the other way around.

What they suggested is to keep everything the way you want it to work, and in 5 hours the ISP servers should automatically register the new MAC.

Another suggestion was about removing every connection and waiting for some hours too, to remove the MAC-address binding.

Well, I'm sceptical at best, but I'll try one of these overnight :D

If it remains unsolved I'll just call them to register my PC's MAC.
Title: Re: Router issue
Post by: Christo on June 14, 2015, 10:54:47 am
Well guess what.

My modem died as well, tech guys just left about an hour ago, everything works awesome with the new Modem.
It's directly plugged into my PC right now.

Also it seems to have a higher capacity or something because my download speeds have doubled.

Yeah it's still only 20 megabit buuut the old modem could only support up to 10 or something, it is very old from 2008-9 or so.
I had no fucking idea why they didn't raise my speed at all the last few years, turns out it happened like twice or so but I never noticed because of that, ayy lmao

So both the router AND the modem fucked up in the end, my devices are fine =)
Title: Re: Router issue
Post by: Zeltino on June 14, 2015, 01:16:07 pm
Quote from: Christo on June 14, 2015, 10:54:47 am
it's still only 20 megabit

I hate you.
Title: Re: Router issue
Post by: Christo on June 14, 2015, 03:01:49 pm
Quote from: Zeltino on June 14, 2015, 01:16:07 pm
I hate you.

Oh come on.
Title: Re: Router issue
Post by: AntiBlitz on June 14, 2015, 06:41:09 pm
did you take out the cartridge and blow in it, that usually works for me.
Title: Re: Router issue
Post by: Christo on June 14, 2015, 06:46:22 pm
Maybe I should have tried turning it off and on instead  :lol: