cRPG

cRPG => General Discussion => Topic started by: Panos_ on June 03, 2015, 01:10:17 pm

Title: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: Panos_ on June 03, 2015, 01:10:17 pm: Quote from: Captain Lust on June 02, 2015, 01:28:59 pm
We recently shut off a load of keys that were listed as refunded keys on Steam.

We have had reports of these keys being sold on non-trusted retailers. The best thing to do would be to send your key to https://www.taleworlds.com/en/Home/Support where you can get help.

As always, we recommend only buying from trusted retailers as we cannot guarantee the nature of certain other keys.

http://forums.taleworlds.com/index.php/topic,332872.0.html

My suggestion is go and use the support form, and ask for a new cd key.

Thats what I`ll do.

https://www.taleworlds.com/en/Home/Support
Title: Re: If you are having problems with your serial number then read this
Post by: W0LF on June 03, 2015, 01:40:29 pm: Thanks will do man!

Edit: sent in a ticket waiting on response
Title: Re: If you are having problems with your serial number then read this
Post by: Panos_ on June 03, 2015, 01:42:34 pm: Quote from: W0LF on June 03, 2015, 01:40:29 pm
Thanks will do man!

No worries man!
Title: Re: If you are having problems with your serial number then read this
Post by: Switchtense on June 03, 2015, 01:54:17 pm: Move to announcements maybe? Seems like loads of cRPG players are having this issue, and we would not want this thread to disappear in the depths of the forums, would we?
Title: Re: If you are having problems with your serial number then read this
Post by: W0LF on June 03, 2015, 01:55:18 pm: Would be helpful probably.
Title: Re: If you are having problems with your serial number then read this
Post by: Eugen on June 03, 2015, 03:21:43 pm: I get this message since 1st of June.

"This character belongs to someone else"

I had a Warband installed from TalesWorld.

On 1st of June I bought the Napoleonic Wars DLC on steam and had to buy the Vanilla Warband again, this time on Steam to make the mod work. So I did. Now I have two copies of Warband and the C-rpg Launcher asks me at start-up wich copy it shuld start.

Still neither on my old Warband from TW nor on my new Warband from steam I can access c-rpg servers and get above message.

Sad.

any idea?
Pls.
Title: Re: If you are having problems with your serial number then read this
Post by: W0LF on June 03, 2015, 06:57:10 pm: When you launch through steam it replaces your normal key with the key you got with steam. You have to change it to the key you were using originally. Every time you launch it with steam it will do this dont forget.
Title: Re: If you are having problems with your serial number then read this
Post by: Panos_ on June 03, 2015, 07:46:31 pm: Quote from: Switchtense on June 03, 2015, 01:54:17 pm
Move to announcements maybe? Seems like loads of cRPG players are having this issue, and we would not want this thread to disappear in the depths of the forums, would we?
I made the title a tad more official
Title: Re: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: Eugen on June 04, 2015, 12:16:07 am: Thank you WOLF!

Steam, funny little platform, aint it?!
Title: Re: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: W0LF on June 04, 2015, 01:11:16 am: Quote from: Eugen on June 04, 2015, 12:16:07 am
Thank you WOLF!

Steam, funny little platform, aint it?!
Same thing happened to me once. Always happy to help!
Title: Re: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: Panos_ on June 04, 2015, 03:09:20 pm: bumping for attention!
Title: Re: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: W0LF on June 04, 2015, 03:33:02 pm: Still no response from tw for my ticket.
Title: Re: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: Panos_ on June 04, 2015, 03:39:03 pm: Quote from: W0LF on June 04, 2015, 03:33:02 pm
Still no response from tw for my ticket.

same here.

Try contacting the seller of your key.
Title: Re: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: Panos_ on June 04, 2015, 03:48:35 pm: Double posting for the good cause.

Send a detailed email to the seller of your key, explaining what happened (also include a couple of pictures with your problem)

And ask them for a new cd key, I bought my key from gameholds.com, and I sent them an email explaining my problem, and now they will cross check it themselves, and if what I say it`s true, they will give me a new one!

visitors can't see pics , please register or login
Title: Re: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: W0LF on June 05, 2015, 03:09:45 am: Tw support hasnt answered after 2 days... But the people i bought a key from answer in 1 hr and now i have a new key. Gg tw
Title: Re: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: Harpag on June 05, 2015, 03:48:04 pm: If you have a problem with your CD key, make a formal application to me. I solved about 100 similar problems. Effectiveness guaranteed!
Title: Re: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: W0LF on June 05, 2015, 09:26:26 pm: New key I was sent is also disabled... Guess this key distributor has had their keys get disabled by tw.
Title: Re: IMPORTANT : Read this if you are having problems with your game / cd key
Post by: Switchtense on June 07, 2015, 12:00:36 am: Bump