cRPG

cRPG => cRPG Technical problems => Topic started by: Siegafried on September 06, 2012, 05:34:54 am

Title: Error - Connection to Server is Lost
Post by: Siegafried on September 06, 2012, 05:34:54 am
At least 5 times per gaming session (about 2 -3 hours) I will get kicked from the server (usually NA 7 Defend the Virgin) with an error saying that "Connection to server is lost."  When I try to rejoin I get the error message saying "Your profile name is used by another player."

Any way to fix this glitch? 

(I'm assuming it's a glitch since I HAVE changed my password to no avail.)

Thanks for any help!

-Siegafried
Title: Re: Error - Connection to Server is Lost
Post by: Vibe on September 06, 2012, 07:30:52 am
It's not a glitch. If it's just you getting disconnected, the problem is with your connection. Check if you have packetloss, try connecting without a router (might be port blocks), check with your ISP if the problem is with the signal.
Title: Re: Error - Connection to Server is Lost
Post by: Siegafried on September 06, 2012, 07:36:19 am
Thanks for the response.  And I am using an ethernet cable so I don't use a router.  And can you explain what packetloss is please?
Title: Re: Error - Connection to Server is Lost
Post by: Cepeshi on September 06, 2012, 07:38:08 am
here info on packet loss (http://en.wikipedia.org/wiki/Packet_loss)

TLDR: if certain amount of packets is lost during your gaming, you get disconnected, could be a clumsy connection, or someone running torrents in your network :) (those bitches are demanding)
Title: Re: Error - Connection to Server is Lost
Post by: Siegafried on September 06, 2012, 07:43:45 am
Thanks... I did in fact read mostly all of that.  And what I gathered is...I'm screwed?  It seems that there is nothing I can do to decrease the probability of a lost packet except change internet...which I have no control over.  Am I right?
Title: Re: Error - Connection to Server is Lost
Post by: Vibe on September 06, 2012, 08:20:52 am
Quote from: Siegafried on September 06, 2012, 07:43:45 am
Thanks... I did in fact read mostly all of that.  And what I gathered is...I'm screwed?  It seems that there is nothing I can do to decrease the probability of a lost packet except change internet...which I have no control over.  Am I right?

No, you're not right :p

Did you check if you have packet loss? Try pinging a website address:

- hold Windows button + R, type "cmd" and press enter (or click Start and then enter in "cmd" in the search box)
- type "ping www.google.com -n 10" and press enter (not sure what the cRPG server IP address is, but this will do for now)
- do it a few times, wait a few seconds between pings
- check the info it gives you in the end, for example:

Ping statistics for 173.194.35.177:
    Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 36ms, Average = 28ms

The bolded parts are important, paste them here. If you indeed have packet loss, we'll work from there.
Title: Re: Error - Connection to Server is Lost
Post by: Siegafried on September 06, 2012, 01:37:39 pm
ah thanks. I didn't know that I could actually check for packet loss

so here are my results:

Ping statistics for 173.194.75.99:
   Packets: Sent = 10, Recieved =0, Lost = 10 (100% loss).

...well that went well. (for what its worth, I DID have an internet connection at the time, and could load websites, so its not due to the fact that I was disconnected.  I also sent this over wifi as opposed to ethernet, I will run a second test over ethernet later.)
Title: Re: Error - Connection to Server is Lost
Post by: Vibe on September 06, 2012, 01:38:37 pm
Well yeah, that doesn't look like it's working for you at all :p
Title: Re: Error - Connection to Server is Lost
Post by: Bjord on September 06, 2012, 01:44:58 pm
You may have some adware or other malicious software that's leeching off your connection. I don't know any other cause, but then again I'm no expert!

Vibe actually works with IT so he'd know. ;P
Title: Re: Error - Connection to Server is Lost
Post by: Siegafried on September 06, 2012, 04:09:06 pm
Okay, so I now tested it with my gaming computer an ethernet.  I received the same results.  Also, it says "Request timed out" ten times before reporting the ping statistics.  So is this what would be expected if packets are lost, or is this a different error where it can't ping correctly at all?

FYI: I am using a college internet connection.  I had no problems like this last year, although I am in a different dorm this year.  Would there be any sort of safety protocols that are blocking me from testing the packet loss, or just any other obstacles unique for a campus internet that you would know of?  I am rather tech-savvy, but I must confess I know very little of internet and the like.

Title: Re: Error - Connection to Server is Lost
Post by: Vibe on September 06, 2012, 04:48:25 pm
Quote from: Siegafried on September 06, 2012, 04:09:06 pm
Okay, so I now tested it with my gaming computer an ethernet.  I received the same results.  Also, it says "Request timed out" ten times before reporting the ping statistics.  So is this what would be expected if packets are lost, or is this a different error where it can't ping correctly at all?

FYI: I am using a college internet connection.  I had no problems like this last year, although I am in a different dorm this year.  Would there be any sort of safety protocols that are blocking me from testing the packet loss, or just any other obstacles unique for a campus internet that you would know of?  I am rather tech-savvy, but I must confess I know very little of internet and the like.

Yes, there probably is certain security enforced on your dorm network. I'm almost convinced you're getting disconnected because the router that wires the internet is blocking ports or something like that. Imo, best if you talk to the dorm network admin. Does other internet stuff work ok though?
Title: Re: Error - Connection to Server is Lost
Post by: Siegafried on September 06, 2012, 05:43:43 pm
Yes I've had no problems doing anything else.  I've yet to try other games though.  And what exactly would I ask the person to sound intelligent? xD

And thanks for all your help.
Title: Re: Error - Connection to Server is Lost
Post by: Vibe on September 06, 2012, 07:22:13 pm
Quote from: Siegafried on September 06, 2012, 05:43:43 pm
Yes I've had no problems doing anything else.  I've yet to try other games though.  And what exactly would I ask the person to sound intelligent? xD

And thanks for all your help.

Well he has to forward ports. Not sure what it is for Warband, think it's 7240 UDP.
Title: Re: Error - Connection to Server is Lost
Post by: Bjord on September 06, 2012, 07:35:44 pm
Afaik, dorm networks have a strict no-filesharing policy so that means big no no to torrenting. And IIRC, torrent clients need open ports to function. My guess is, they closed all ports to prevent any bypass.

What's their policy on gaming? You could be honest and just say you'd like to play online games.
Title: Re: Error - Connection to Server is Lost
Post by: Siegafried on September 06, 2012, 08:04:54 pm
Well its a tech school. So that means a ton of nerds, like myself, and also a ton of gamers.  If they banned gaming 80% of the school would most likely leave.  And as I said I have had no issues with this in the past. Gaming is definitely accepted, but I know torrenting is not, cuz then the school can get sued since they are the ones technically sharing it and all.
Title: Re: Error - Connection to Server is Lost
Post by: Patoson on September 28, 2012, 03:53:51 am
I've always had this issue for a very long time, but it hadn't happened again for ages, until now.

I was playing on HRE server, got disconnected and, when attempting to rejoin the server, got that message - your profile name is being used by another player - until several seconds later, when I could finally join the server.

Now, the peculiar thing about this time is that it came alongside error lines.

(click to show/hide)

Title: Re: Error - Connection to Server is Lost
Post by: Gloria_Deo on October 07, 2012, 04:25:18 pm
Quote from: Patoson on September 28, 2012, 03:53:51 am
I've always had this issue for a very long time, but it hadn't happened again for ages, until now.

I was playing on HRE server, got disconnected and, when attempting to rejoin the server, got that message - your profile name is being used by another player - until several seconds later, when I could finally join the server.

Now, the peculiar thing about this time is that it came alongside error lines.

(click to show/hide)


Just want to drop in and say it is exactly the same for me. Only happened for the past 1 day.

No connectivity issues for all other programs.
Title: Re: Error - Connection to Server is Lost
Post by: Patoson on November 24, 2012, 09:55:23 am
I'm getting this error quite frequently these days. This plus the afternoon lag =  :evil:
Title: Re: Error - Connection to Server is Lost
Post by: Aprikose on November 24, 2012, 10:22:15 am
I had this error too. Then i buyed "d-lan" and now my connection never gets lost.
Title: Re: Error - Connection to Server is Lost
Post by: _RXN_ on November 24, 2012, 01:50:02 pm
Patoson, Windows 8?