cRPG

cRPG => cRPG Technical problems => Topic started by: Broc on February 07, 2012, 10:12:17 pm

Title: Account issues
Post by: Broc on February 07, 2012, 10:12:17 pm
I just recently decided to pick up the mod again, and I noticed as I had made my new character, that there was already a main on my product number, the problem is that I can't remember the password of my main in order to delete it and make my new one the main one.

Any solution?
Title: Re: Account issues
Post by: Harald on February 07, 2012, 10:40:45 pm
You confirm the deletion with your account password (same for all characters). If you don't remember that one reset it by using Q -> M -> P keys ingame.
Title: Re: Account issues
Post by: Broc on February 07, 2012, 10:43:17 pm
What do I do after I reset the account password ingame? Will there be an option in the settings menu?
Title: Re: Account issues
Post by: Harald on February 07, 2012, 10:45:07 pm
If you can already access the settings page on the website there is no need to reset the password. Switch to the character you want to delete (using dropdown in the top left), enter the account password and click on the kill button.
Title: Re: Account issues
Post by: Broc on February 07, 2012, 10:51:40 pm
By account password, do you mean the password of my alt? Because that is the only password that I can remember.
Title: Re: Account issues
Post by: Harald on February 07, 2012, 10:53:45 pm
Can you even login to the website? If not then fix that first. Try to login with the username/password you remember (and follow the instructions to create an account if it pops up) or reset the password ingame (you will get a 4 digit password, login with your charname+that number).
Title: Re: Account issues
Post by: Broc on February 07, 2012, 10:54:45 pm
I have made an alternate character which I can log into, I can fully access my main character, but I don't remember it's password.
Title: Re: Account issues
Post by: Harald on February 07, 2012, 10:55:48 pm
You confirm the deletion with your account password (same for all characters).
Title: Re: Account issues
Post by: Broc on February 07, 2012, 10:56:56 pm
Alright, so all I have to do is reset the account password ingame.
Now all I need to do is fix this RGL error I get on startup.

Thank you for the help!